Legal Information

1. Introduction

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you") and Space Automotive LLC d/b/a LightLoader ("LightLoader," "we," "our," or "us") governing your access to and use of the Service, including all software, scripts, APIs, documentation, and websites we provide. By accessing or using the Service you agree to be bound by these Terms.

2. Definitions

• Account – a unique profile we create for you when you register.
• Content – text, code, data, graphics, or other material transmitted, stored, or displayed via the Service.
• Subscription – a paid or free plan that permits use of the Service under specified limits.

3. Acceptance & Updates

You must be at least 18 years old (or the age of majority in your jurisdiction) to accept these Terms. We may revise the Terms at any time; we will provide at least 30 days' notice by email or in‑product banner for material changes. Continued use after changes become effective constitutes acceptance.

4. Eligibility & Registration

To use certain features you must create an Account, provide accurate information, and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account.

5. License Grant

Subject to these Terms and timely payment of any applicable fees, we grant you a limited, non‑exclusive, non‑transferable, revocable license to install and use LightLoader solely to optimize websites you own or are authorized to manage.

6. Restrictions

You must not:

• Reverse engineer, decompile, or attempt to discover source code except as permitted by law;
• Use the Service to infringe intellectual‑property or privacy rights;
• Interfere with or disrupt the Service or servers;
• Circumvent usage limits or security features;
• Use the Service for any unlawful, harmful, or fraudulent purpose.

7. Fees & Payment

If you purchase a paid Subscription, you authorize us (or our payment processor) to charge your chosen payment method on a recurring basis until you cancel. Prices do not include taxes; you are responsible for all applicable taxes. Overdue amounts may accrue interest at 1.5% per month or the maximum allowed by law.

8. Intellectual‑Property Rights

LightLoader and all related trademarks, logos, and software are owned by or licensed to us and protected by intellectual‑property laws. Except for the limited license above, no rights are granted to you. You retain ownership of Content you submit; you grant us a worldwide, non‑exclusive license to host, run, and process your Content solely to provide the Service.

9. Feedback

If you provide comments, suggestions, or ideas about the Service ("Feedback") you grant us a perpetual, royalty‑free right to use that Feedback for any purpose, without obligation to you.

10. Third‑Party Services

The Service may integrate with third‑party products (e.g., Cloudflare, WordPress). Your use of such products is governed by their terms. We are not responsible for third‑party services.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. We do not guarantee that the Service will be uninterrupted, secure, or error‑free.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE FEES YOU PAID US DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

13. Indemnification

You agree to defend, indemnify, and hold harmless LightLoader and its affiliates, officers, and employees from any claims, damages, or expenses arising out of your (i) breach of these Terms, (ii) misuse of the Service, or (iii) violation of any law or third‑party right.

14. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or to protect the Service. Upon termination, your license ends and you must cease all use. Sections 8–14 and 16–20 survive termination.

15. Export & Sanctions Compliance

You must comply with all applicable export‑control and sanctions laws. You represent that you are not located in, or a resident of, any country embargoed by the United States or the European Union.

16. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict‑of‑law rules. All disputes shall be resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association in Dallas County, Texas. Either party may seek injunctive relief in any competent court.

17. Miscellaneous

These Terms constitute the entire agreement between you and LightLoader. If any provision is held invalid, the remaining provisions will remain in full force. Our failure to enforce any right is not a waiver. You may not assign these Terms without our prior written consent; we may assign them as part of a merger, acquisition, or sale of assets.

18. Contact

For questions about these Terms, email legal@lightloader.com.

1. Data Controller

Space Automotive LLC d/b/a LightLoader, 3201 Dallas Pkwy Ste 200, Frisco, TX 75034, USA.

2. Information We Collect

3. How We Use Information

• Provide & maintain the Service;
• Improve & develop features and performance;
• Bill & collect fees;
• Communicate with you about updates, security alerts, and support;
• Detect & prevent fraud or abuse;
• Comply with legal obligations.

4. Sharing & Disclosure

We share data only with:

• Service Providers (e.g., Cloudflare for CDN, Stripe for payments) bound by confidentiality agreements;
• Legal Authorities when required by law;
• Successors in a merger or acquisition, with notice to you.

We do not sell personal data.

5. International Transfers

We store data in the United States. Where we transfer personal data from the EEA/UK to the US, we rely on Standard Contractual Clauses and supplementary measures.

6. Data Retention

We keep personal data only as long as necessary for the purposes set out above, unless a longer retention period is required by law (e.g., tax, accounting).

7. Security

See Security Practices below.

8. Your Rights (EEA/UK & Similar Jurisdictions)

You may exercise the following rights: access, rectification, erasure, restriction, objection, data portability, and lodge a complaint with a supervisory authority.

To exercise rights, email privacy@lightloader.com.

9. Children

The Service is not directed to children under 16. We do not knowingly collect data from children.

10. Changes

We may update this Policy; we will post the new version and, where required, obtain consent.

11. Contact

Questions? Email privacy@lightloader.com or write to the address above. Our Data Protection Officer can be reached at dpo@lightloader.com.

1. What Are Cookies?

Cookies are small text files placed on your device that store information about your visit.

2. Types of Cookies We Use

3. Third‑Party Cookies

We use Google Analytics and other providers which may set their own cookies. These providers are listed in our Subprocessor List.

4. Consent & Management

On your first visit we present a cookie banner requesting consent for non‑essential cookies. You can withdraw consent at any time via the banner's "Cookie Settings" link or by clearing cookies in your browser.

5. Browser Controls

Most browsers allow you to refuse or delete cookies. Note that disabling cookies may impair the Service's functionality.

6. Changes & Contact

We will update this Policy to reflect changes in technology or law. Questions? Email privacy@lightloader.com.

1. Lawful Bases

We rely on Contract (Art. 6 (1)(b)), Legitimate Interests (Art. 6 (1)(f)), Consent (Art. 6 (1)(a)), and Legal Obligation (Art. 6 (1)(c)) as outlined in our Privacy Policy.

2. Data Processing Records

We maintain Article 30 Records of Processing Activities (RoPAs) and conduct Data Protection Impact Assessments (DPIAs) for any processing likely to result in a high risk to individuals. These records are reviewed at least annually.

3. Sub‑processors

We engage carefully‑vetted sub‑processors that sign Data Processing Agreements (DPAs) with Standard Contractual Clauses (SCCs) where required.

A continuously‑updated list is available at lightloader.com/legal/subprocessors.

4. Data Protection Officer (DPO)

We have appointed a DPO who monitors compliance, advises on DPIAs, and acts as contact with supervisory authorities.

Email: dpo@lightloader.com

5. Data Breach Notification

In the unlikely event of a personal‑data breach, we will notify the relevant supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware, and communicate the breach to affected individuals when required by Articles 33–34 GDPR.

6. Supervisory Authority

Our lead supervisory authority for the EEA is the Irish Data Protection Commission (DPC). You have the right to lodge a complaint with the DPC or your local authority.

7. Contact

For GDPR‑related inquiries, email dpo@lightloader.com.

1. Overview

Security is integrated into every stage of our product lifecycle—from design to deployment and operations.

2. Infrastructure Security

• Hosted on ISO 27001‑certified cloud providers with tier‑1 data centers.
• Redundant architecture with automatic failover and DDoS protection via Cloudflare.

3. Data Encryption

• In Transit: All traffic is encrypted with TLS 1.2+ (HTTPS).
• At Rest: Application and backup data are encrypted using AES‑256.

4. Access Controls

• Role‑based access control (RBAC) and least‑privilege policy.
• Multi‑factor authentication (MFA) required for all privileged accounts.
• Quarterly access reviews.

5. Secure Development Lifecycle (SDL)

• Static code analysis and dependency scanning in CI/CD pipelines.
• Mandatory peer code reviews and security checklists.
• Secrets management via encrypted vaults; no hard‑coded credentials.

6. Vulnerability & Penetration Testing

• Weekly automated vulnerability scans.
• Annual third‑party penetration tests with remediation tracking.
• Participation in responsible disclosure / bug‑bounty program.

7. Incident Response & Logging

• 24×7 monitoring with centralized logging (SIEM).
• Formal Incident Response Plan aligned with NIST 800‑61.
• Post‑incident root‑cause analysis and security review.

8. Business Continuity & Disaster Recovery

• Daily encrypted backups stored in geographically separate region.
• Quarterly restoration drills; target RPO < 24 hours, RTO < 4 hours.

9. Compliance & Audit

• Annual SOC 2 (Type II) and ISO 27001 audits in progress.
• PCI‑DSS compliance for payment data handled by Stripe.

10. Responsible Disclosure

Security researchers can report vulnerabilities to security@lightloader.com; we investigate and respond within 5 business days.

11. Contact

For security‑related questions, email security@lightloader.com.